Retail
Podcast: Dramatically Increased Product Return Rates Are Challenging Retailers
Guest Guests: Mark Samson, Michael Appel and Glenn McMahon Host: Steve Katz
By Robert Gorin
Every organization has to deal with those who are resistant to change. We refer to these people as the “Change-Prevention Committee” and, rest assured, they will prevent your business from moving forward unless you can effectively convince them why change is good thing.